At Flamez Casino, we take pride in offering exceptional support whenever you need it. Our dedicated team is available 24/7, ready to assist you with any questions or issues.

Whether you're having trouble with your account, need clarification on bonuses, or encounter any technical difficulties, our support team is just a click away. We're committed to delivering quick, reliable assistance to ensure your time at Flamez Casino is as smooth and enjoyable as possible.

24/7 Customer Support

Flamez Customer Support is available 24 hours a day, 7 days a week.

Live Chat and Email Support

For instant assistance with your Flamez account, use our Live Chat feature by clicking the Live Chat icon on our website.
If your issue is not urgent or you'd like to provide feedback, please email us at [email protected].

FAQs

How do I best contact customer support?
If you've already got an account with Flamez, we recommend logging before clicking Live Chat. That way, your customer information will be auto-filled, which will assist our customer support team and ensure you get help more quickly.
What can customer support assist me with?
Our customer support can solve most account issues immediately. If you have a more complex issue which our customer support is unable to solve, they will escalate it to the relevant department and make sure you get the help you need.
Is there anything customer support can't help with?
Our support can not, under any circumstances, provide bonus codes or give out bonuses in general. They can help you if you are missing a bonus on your account that was advertised for you, but they are unable to hand out random bonuses to people asking.
Does it take long to reach customer support via chat?
Normally, our support agents are reachable and available within a minute or two. This can, however, depend on day of the week and time of the day. If you are not in a rush to get an answer we kindly ask you to pop us an email at [email protected].

Flamez.com is operated by Ganadu Gaming Limited, a company incorporated under the laws of British Virgin Islands, registered at PO Box 2283, Columbus Centre, Road Town, Tortola, British Virgin Islands. Ganadu Gaming Limited is licensed and regulated by the KGC under licence number 01003 issued on June 4th, 2025.

Gambling can be addictive, so please play responsibly and moderately. For more information, please visit the Responsible Gaming page. If you need help with problem gambling, kindly visit Gambling Therapy.
Please get in touch with us at [email protected] if you require further information.

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24/7 Customer Support

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